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I stored my new 2up Spark with the dealer in October of 2014. I made up some stickers and put them on every part that could be removed so they would not mix them up with others. I inspected the Spark thoroughly in the dealer parking lot before they took it in. It was in perfect showroom condition with only 4 hours on it. Well I went to pick it up yesterday, I saw it outside and went to look at it before going in to check it out. The first thing I saw was a 5 inch gouge in the hull. I could not believe it, it is a brand new machine, I was so upset. I went in to the dealer and spoke to the service person and the sales manager who sold it to me. To make a long story story short they said they would make it right but I will have to deal with the service manager who was not there at the time. I have to go in tomorrow(Monday) to speak to the Service manager. I know 100% it was not there when I checked it over before storing but I do not have any proof. The service person said that they write down any damage before it is stored and there is nothing written down on the report about the gouge.
I feel that they may do the right thing but is a repaired hull a compromised hull. Should I push for a new hull, I am still very upset not sure what to say to the service manger. Don't know what my rights are.
I feel that they may do the right thing but is a repaired hull a compromised hull. Should I push for a new hull, I am still very upset not sure what to say to the service manger. Don't know what my rights are.
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