for some reason I can't upload pics or videos on here...I have done it before but three computers later it still won't take them, likely something I am doing wrong...anyways, shaft movement (up and down, side to side) when installed in the pto end with pump removed all have it, they all have the same ball end I am talking about for the same reason, the engine does move, not back and forth but up and down, yes the alignment jig is important to set everything to center but the engine still moves somewhat, your shaft at the engine end is straight but not where the splines are, if you lay a straight edge down the length of the spline it only touches the straight edge in the middle, the front and rear part of the spline on the shaft is curved away from the straight edge, its not just mine that are that way I have had lots of them apart (sparks, gtx's,xp's,rx's,gti's,etc,etc),and they are all the same. maybe if yours is straight it is because it is stripped out but they should have a curve or ball at the spline area, like I said in my previous post the ball on the pump end isn't as pronounced as the front end.My shaft barely has a half an inch of movement and it's only from slop in the splines but I checked it when it was brand new. My wife's is a 2014 and I noticed it had more, I just assumed it was wear. My shaft at the engine is straight as an arrow. The splines by the impeller have a bit of a ball. The engine might be on rubber mounts but they are placed so the engine rotates in place, it doesn't rock back and forth, that's why the alignment jig is so important.
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I have never seen a vehicle serial number on anything other than the hull on any seadoo, you may have seen a part number and there will be production codes/dates on the pump etc. but they won't be able to tell by those numbers what machine it came off of, warranty starts at the door, you are responsible for getting it to the shop, don't waste your money on lawyers...That is a good point Cormacs. I hadn't thought about that scenario of somebody with a warranty bringing a part from somebody else. However the serial number was plainly stamped on the pump assembly, so they should be able to look that up in their database pretty easily to confirm that it is mine I think? thanks for the response!
Just find a friend with another ski, have him tow you or eat the cost of the tow. Getting a lawyer involved will just create issues down the road should you have further warranty issues.Hey guys, I think I may have a similar problem on my 2015 Sea-Doo spark HO with less than 20 hours on it. I bought it six weeks ago with the extended warranty promotion that they were offering, but they won't reattach the impeller onto the pump assembly because I haven't brought the whole ski to them. The boat ramp is 5 miles from my home/ski so getting somebody to tow the broken ski to the boat ramp, loading it onto a trailer and then trailering it to the shop will cost a couple hundred bucks. They don't want to pay for the towing and they don't want to do any service without the ski so either I eat the towing cost or I talk to a lawyer. I'm ready to do the latter, especially since it sounds like this is a common problem that they should really have fixed by now? I have already filed a complaint at the Better Business Bureau, a complaint on the bpr the website, called bpr, and talked to about five or six other people at service centers with no reasonable response.
Hi guys just wanted to share that even my 2018 trixx 3UP Just stripped the drive shaft at 28 Hrs. took it to the dealer and had it fixed in a week (which was nice) I was told they used the "Updated parts" and was repaired according to the service bulletin. meaning they re-aligned the motor and made sure there was not too much grease. took the ski out twice and on the second trip I was cruising along and the ski wouldn't do more than 40 mph wide open and I couldn't keep up with my buddy also on a spark. he stopped to wait and when we both went to take off again the dreaded sound of the stripped shaft was back at only 35 hrs!
here's where it got interesting If this has happened to you you know the ski will still move at idle and only slips when you hit the throttle. I had my buddy hook a rope to his ski then fished the loose end of the rope through my front eyelet then I held the end of the rope. he pulled me just fast enough to get the ski to plane off and then I steered off to the side and let go of the rope and gave it some throttle (Practically bump starting a jet ski lmao) and the ski drove as if there was nothing wrong. Basically, the shaft couldn't handle the torque of starting from a stop but once cruising it was fine. anyway, I then proceeded to ride 5 miles back to the boat ramp at 40 mph and possibly bypassing a few no-wake zones. im dropping the ski back off to the dealer today. I'm happy I bought the extended warranty Ill take the thing back every month for 4 years if I have to. Im just not super thrilled about getting almost stranded in the ocean twice.