SeaDoo Spark Forum banner

1 - 13 of 13 Posts

·
Premium Member
Joined
·
137 Posts
Discussion Starter #1 (Edited)
They just came out and the has been a significant amount of hull and handle bar failures in a short amount of time. I sent BRP an email about my handle bar support cracking and they basically said thanks for the email this is an "interesting Avenue for us to explore" I don't know about you guys but I hope they handle this quickly because I don't plan on riding this ski while Im constantly worried about snapping my handle bars and gashing open my face or cracking my hull on another boats wake and sinking it in the middle of the MASSIVE great south bay we have here on long Island. What's your views?
 

·
Premium Member
Joined
·
201 Posts
Equally as nervous, hope they find a solution to this quickly. Its almost starting to seem like they bit off more than they can chew. Everything was going great for them with high sales and lots of happy customers but its quickly turning south. A platform like this can either seriously boost their company or serious ruin it. Only upside is the amount of us who havent had any major issues YET and are still very satisfied.
 

·
Registered
Joined
·
114 Posts
The only issue I've had so far was a broken intake grate. This was broke trying to get onto a floating jet ski ramp
I have a stock one for sale if you're interested.

Also, when the first handlebar problems were occurring, someone posted on the sea-doo facebook page. It was promptly answered and then taken down. That may be another avenue to go down- since many likely buyers would probably check social media, if I was brp I would promptly address concerns of current (new in the case of many sparks) owners to show prospective buyers my customer service...Just a thought.

Side note- I love my spark and knock on wood have had no issues but I am growing concerned seeing all these threads.
 

·
Registered
Joined
·
227 Posts
They just came out and the has been a significant amount of hull and handle bar failures in a short amount of time. I sent BRP an email about my handle bar support cracking and they basically said thanks for the email this is an "interesting Avenue for us to explore" I don't know about you guys but I hope they handle this quickly because I don't plan on riding this ski while Im constantly worried about snapping my handle bars and gashing open my face or cracking my hull on another boats wake and sinking it in the middle of the MASSIVE great south bay we have here on long Island. What's your views?
You would be foolish not to make a documented warranty claim. They can ignore your email but a rejected claim of a safety problem they are aware of is negligence. Previous people who maid claims got new bars. The more bars that they have to give out ,the more they are compelled to fix the problem. You're a winner if they reject your documented claim in writing( I doubt they will reject it) and your a winner if they replace it .( it becomes a measurable product failure).
Do it right.
 

·
Premium Member
Joined
·
137 Posts
Discussion Starter #6
Dealer filed the warranty claim today
 

·
Registered
Joined
·
227 Posts
You have to insist that the dealer makes a formal warranty request and if the answer is no insist on a written response. They told me they only respond to " official failure claims". There is a reason for that. Hear say doesn't mean a thing.
 

·
Registered
Joined
·
337 Posts
I'm beginning to wonder if there might not be a batch of bad plastics that went out the doors. That or perhaps sea doo is struggling to mix a consistent quality of plastic? We have some guys beating and bashing theres with no signs of issue, then we have seemingly nonchalant situations that split the bars or crack the hull several inches???
 

·
Registered
Joined
·
437 Posts
Making too much too fast. With such a demand they are pumping alot of them but OC shouldn't be an issue.

The number of incidents in just the past month should be enough for BRP to look in to.
 

·
Registered
Joined
·
81 Posts
Let's hope BRP sort the steering out , there is no excuse for safety ...
 
1 - 13 of 13 Posts
Top