Bought a new Spark on April 12, loaded in the back of the truck, son easily pushed down on boarding step, snap, it broke internally. The service tech swapped out with another new one from another ski, I asked him to push it down, Snap... It broke internally also. Its obvious there is a defect, my guess is there are some springs that are too stiff allowing it to break the plastic inside. I was told they would contact BRP and warranty it. I still have not heard back from the dealer so I left two messages yesterday for them.
The day I purchased the Spark...Earlier when checking the ski on the showroom floor, I had pushed down on that step just to see how it functioned, and it worked fine. If it would have broke on me in the showroom, I sure would not have bought a new ski. Very aggravating for it to break before you get it off the dealer lot.
We have logged a couple hours easy riding on it so far for engine break in, so far everything else seems fine and seriously considering buying another one but may be looking to a different dealer if this step warranty gets drug out.