Looks like that kills my dealer's theory....Mine just broke as we'll, except that my spring did not. The plastic that the spring sits on failed. Never used it out of water. I'm only 175 so I know my weight didn't. Dealer was ok about it..warrantied it and will get new in a week. I attached this pic but it's hard to see..
BRP has issued a bulletin on this, though I do not know exactly what it isWe flipped ours today and used the step to (try to) board when we got it back on the trailer we noticed it would not snap back up. Seems there is a defect for sure. The spring must of snapped or fallen off. I guess I will have to call the dealer. This was the first time we used it and it failed....not good.*-*